Room Genie Brings Guest Services To Life

Room Genie for Amazon Alexa gives you the ability to customize and facilitate an efficient hospitality experience for your guests. Guests can use their voice from the comfort of their room to access your services, amenities and recommendations. This not only helps free up your staff to personally handle issues that require the human touch, but also improves staff productivity and profitability by driving guests to high margin property services and facilities. Our hospitality ready features are designed so guests can naturally engage with Room Genie.

Service Requests

Your guests can simply use their voice to request things like more towels or request housekeeping services and Room Genie efficiently routes the request to the correct team immediately. Guests can ask things like:

“Send up two more towels.”
“Please clean my room.”
“I need more pillows”
and many more…

Recommendations

Room Genie can provide recommendations for in-house services and amenities like your hotel restaurant or spa. It can also provide recommendations to local attractions and entertainment. Guests can ask:

“What’s a good place to eat?”
“Are there any special spa deals?”
“Where’s a good nightclub?”
and many more…

Hotel guest services placing fresh towels and flowers on hotel room bed

Information

Guests can get quick answers to their most frequently asked questions. You will appreciate not having to answer the same question again and again and your guests will find this to be a fun and interactive way to get information. They can ask:

“What’s the WiFi password?”
“What time does the pool close?”
“What time is checkout?”
and many more…

Personalization

Room Genie for Alexa will delight your guests by becoming the hub of the room and by creating an unforgettable guest-centric experience through the power of their own voice. By just asking, guests can:

Play music by station, genre, and artist
Get the local weather forecast
Set an alarm
and many more…